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OroCRM Is Redefining What Efficient
Customer Relationship Management
Can Do For Your Business

360° view of the client

  • Cross-channel data capture from all points of interaction
    • eCommerce and in-store purchase data
    • Marketplaces and reseller sites
    • Websites, social media, phone, email, and promotions
    • Service and support interactions
  • Complete B2B CRM for client relationship management
OroCRM Features - 360° view of the client - Cross-channel data capture from all points of interaction.

Integration with third-party platforms

  • CRM Integration with eCommerce shopping carts
    • Capture each customer’s online purchase history
    • View info on abandoned carts
    • Ability for sales and support to complete an order for the customer
  • Integration with any tool you use. If you use it, we can connect with it.
OroCRM Features - Integration with eCommerce shopping carts - Integration with third-party platforms

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Powerful marketing CRM tools

  • Segment client data for targeted marketing campaigns managed directly from OroCRM
  • Powerful data mining capabilities that allow you to understand how to optimize your customer relationship management
  • OroCRM Integrates with services like MailChimp or dotMailer for automated marketing
  • Create segments based on customers' behavior and actions
OroCRM Features - Powerful marketing tools - Segment client data for targeted marketing campaigns managed directly from OroCRM

Workflows for every business

  • Standardize your organization’s best practices for managing contacts and customer relationships
  • Create workflows and tasks that are specific for your business
  • Build multiple workflows to support any business unit in your organization
  • Manage everything, including abandoned carts, contact requests, and sales tasks, on a per channel basis
OroCRM Features - Workflows for every business - Standardize your organization’s best practices for managing contacts and customer relationships

Reporting and analytics

  • Measure performance for all stores and channels – offline and online
  • Track eCommerce statistics like conversions, cart size, and response rates
  • Access a flexible report engine
    • Reports for all aspects of your business and sales processes
    • Create custom reports and dashboards
OroCRM Features - Reporting and analytics - Measure performance for all stores and channels – offline and online

Intuitive sales tools

  • Pipeline management across channels
  • See everything about the customer in one view with logical task management
  • Manage customers across multiple territories, business units, and stores
  • Create custom tasks, events, and workflows without limitation
OroCRM Features - Intuitive Sales Tools - Pipeline management across channels; See everything about the customer in one view with logical task management

OroCRM Enterprise

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OroCRM Consultant will contact you