OroCRM‘s 360° customer view integrates every step of the customer journey, from pre-sales and marketing activities through to final close. Easily access previous conversations, discover purchase trends, anticipate customer needs, and learn new ways to convert leads into happy customers.
Build targeted campaigns around geography, products purchased, items viewed, and more. You can even segment customers using data from any of OroCRM‘s many third-party integrations, ensuring you stay a step ahead.
Organize all information associated with each customer inside a profile view, saving you valuable time. At a glance, see all support tickets, orders, interactions, and more, helping you anticipate customer needs.
“OroCRM is an invaluable tool in setting up our online business. Having one touch point for all sales and customer data has helped drive efficiencies in our marketing, eCommerce and CRM efforts. ”