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This topic contains 1 reply, has 2 voices, and was last updated by Artem Liubeznyi Artem Liubeznyi 1 year, 2 months ago.

  • Creator
  • #22206



    How can we give an unsubscribe link in Email Templates and how to handle it?

    I will be using the Email Campaign feature to send emails to Leads. How can the Lead unsubscribe himself from all the lists?

    I noticed that in the Marketing Lists, there is an unsubscribe option. But this is a maunal process and that lead will only be unsubscribed from that one list. If the admin creates one more Marketing List after unsubscribing the lead from one list, that unsubscribed lead can be added to the new list without any issues.

    We have to send an unsubscribe link in the email template so that when the lead clicks unsubscribe link he will be unsubscribed at the Lead level. So that after unsubscribing the Lead should not be considered for any marketing list.

    Thanks and Regards,

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  • Author
  • #22410
    Artem Liubeznyi
    Artem Liubeznyi
    Oro Core

    Hi Madhur,

    I think you should use MailChimp or dotmailer integration for that. Our email templates are not currently capable of this functionality.

    We will definitely welcome a PR if you are willing to submit it to the CRM project.


    Christian J. Gibbs

    Just wondering whether there has been any development on the unsubscribe option for your email templates?

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