ssossossosso

Forums

Covering OroCRM topics, including community updates and company announcements.  Subscribe

This topic contains 6 replies, has 2 voices, and was last updated by Mike Kudelya Mike Kudelya 1 year, 3 months ago.

  • Creator
    Topic
  • #21619

    bwdev1
    Participant

    I’m trying to use the Import features (Click Accounts -> Import button) A popup says: “Widget content loading failed”. Also, when I press the link to download the import template, I get a blank screen. Here’s what I did to try and track things down.

    First, I tailed the log when pressing the Import button. It says:

    It’s mentioning the MailChimp bundle. OK, maybe I can disable the bundle temporarily? I don’t know how to do that. How do we do that?

    I Google’d around and found a posting suggesting various commands that involve clearing of the cache. Here they are:

    The last line of the dev environment commands failed (dev environment) with an error. When it go to the platform update, it complained that the twig profiler was not enabled.

    However, the prod environment commands did not error out. However, the problem did not go away.

    I’m stumped.

Viewing 6 replies - 1 through 6 (of 6 total)
  • Author
    Replies
  • #21666
    Mike Kudelya
    Mike Kudelya
    Oro Core

    Hi,

    What version of application are you using?
    Are you sure that /vendor/oro/crm-mail-chimp/src/OroCRM/Bundle/MailChimpBundle/ImportExport/Serializer/MemberExtendedMergeVarSerializer.php::setDispatcher() exists?

    I think, that your cache referencing on non-exists method of MemberExtendedMergeVarSerializer.php. The most simple solution is deleting yours cache directory /app/cache/prod

    and run:

    #22083

    bwdev1
    Participant

    Deleting that cache folder and running the update didn’t cure the problem for me. I’m getting the exact same error.

    I’m not sure how to find my version, so I dumped this just now:

    Package Name Version License
    oro/moment-timezone 0.3.1 MIT
    oro/jsplumb 1.7.6 MIT GPL-2.0
    oro/doctrine-extensions 1.0.11 MIT
    oro/platform 1.9.0 MIT
    oro/crm 1.9.0 OSL-3.0
    oro/crm-mail-chimp 1.5.4 OSL-3.0
    oro/redis-config 1.2.0 MIT

    #22084

    bwdev1
    Participant

    How do we temporarily disable the MailChimp package?

    #22087

    bwdev1
    Participant

    I just grep’d for: /vendor/oro/crm-mail-chimp/src/OroCRM/Bundle/MailChimpBundle/ImportExport/Serializer/MemberExtendedMergeVarSerializer.php::setDispatcher()

    That function does not exist. What is calling this function?

    #22115
    Mike Kudelya
    Mike Kudelya
    Oro Core

    Hi,

    You are standing on ‘oro/platform 1.9.0’ version, but the setDispatcher() function added only on 1.9.2 version. Please use either latest 1.9.7 or 1.9.2 release. I have tested on 1.9.2, issue was disappeared.

    #22116
    Mike Kudelya
    Mike Kudelya
    Oro Core

    Small note, all oro bundles is loading via bundles.yml, for example if you delete or comment all lines in this file /vendor/oro/crm-mail-chimp/src/OroCRM/Bundle/MailChimpBundle/Resources/config/oro/bundles.yml, bundle won’t be loaded.

Viewing 6 replies - 1 through 6 (of 6 total)

You must be logged in to reply to this topic.