Why are Opportunities for B2B only?

Hi all,

nice to meet you and I’m very thankful about your software. We start using OroCRM now and I will ask some question from time to time.

My first questions:

Why are opportunities forced to be linked to a B2B Customer?
We currently only need B2C and I don’t get why I need the B2B stuff in sales process…

Can you give me a link or a deeper info about your pre configuration. Because I don’t want to bypass the best practices of you.

Unfortunately the user guide has not enough information for me.

Thank you and

best regards

Topic

[Artem LiubeznyiSpectator]

Hi Cardiac,

Nice to meet you too, and thanks for the kind words about our work :)

Regarding the force relation of opportunities to B2B customer: This is an issue on our side we are aware of, but thanks for pointing it out again. We want this relation to be capable of connection to any kind of customer, not just B2B ones—and will try to fix this soon.

The vision for all channel-related entities like opportunities, leads, etc. is that you should be able to add them to any channel you want: if you want to user opportunities with B2C stuff like orders or shopping carts, it should be no problem. As I said though, we are not quite there yet.

Hope that helps. If you have any further questions, please do not hesitate to ask them here.

Thanks for using OroCRM!

[msarandiParticipant]

Just to add to the above. This is doable via code and configuration files now and we are working on a improving the control an administrator has when configuring a channel directly from the UI. The relation you see out-of- the-box is just how we configure the default system you get when installing it

[lukequinnellParticipant]

Hi Yoav,

Could you provide a brief explanation on how you would achieve this via code and configuration please?

Thanks,

Luke.

[Author]

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