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Forums Forums OroCRM Website Tracking from Magento to OroCRM is not working for me

This topic contains 2 replies, has 2 voices, and was last updated by  ranjith 7 years, 10 months ago.

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  • Author
    Replies
  • #30345

    Rodolfo
    Participant

    Did you setup the same “identifier” in both OroCRM and Magento Oro Settings? It could be a string without spaces or special chars.

    Sometimes cleaning Magento cache is also required.

    #30346

    ranjith
    Participant

    Hi Rodolfo,

    Thanks for the reply.

    I have configured the same identifier both in Magento and OroCRM only, but no luck.
    Mentioned configuration details of the same below.

    In Magento
    Oro Tracking
    Enable yes
    Site Identifier mage1920
    Service Host Name http://myhostname/orocrm

    API
    Enable Additional Attributes Yes

    In OroCRM
    Name Magento 1920
    Identifier mage1920
    Url http://192.168.1.12:3333/Magento1920
    Owner Ranjith R (Acme, General)
    Channel Magento 1920

    I have run the daemon as well, adding to that I see no cron(oro:cron:tracking:parse) running in the job queue section. Do I miss any thing that needs to be done for mentioned cron to run?

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