Forums › Forums › OroPlatform › OroPlatform – Installation/Technical Issues or Problems › Stuck at System requirements check
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- CreatorTopic
- November 30, 2014 at 11:02 pm #35095
Hi,
I am stuck at System requirements check for OroPlatform 1.4
The error I have is
123ERROR | Move app/cache folder outside encrypted directory.I have tried running but I run into the same error.
1234app/console cache:clear --env=prodapp/console oro:platform:update --force --env=prodPlease help me out.
Jake He
- CreatorTopic
- AuthorReplies
- December 1, 2014 at 7:05 am #35096
Hello @zhex900 !
This error says that you trying to install Oro in folder that currently uses OS file encryption mode in order to secure your data. This mode has some limitations, one of them is less limit on filename length, but some third party software that we depends on (doctrine) can’t work properly with such limitation. So, it asks you to move cache folder outside encrypted partition/folder.
This could be done via overriding method
getCacheDir()
of HttpKernel, that is placed in app/ directory.
If my suggestion will not solve the issue, please share with us which OS you use.December 1, 2014 at 7:43 pm #35097Hi,
Sorry for not make it clear.
I am doing a install in docker with a Debian base. I followed this post to by pass the requirement check.
http://oroinc.com/orocrm/forums/topic/installation-in-docker-containerJake He
December 17, 2014 at 6:25 am #35098Hi
i have the same issue.
i installed oro via github as described in documentation.the app cache folder is as delivered
/var/customers/webs/MYCUSTOMER/crm.domain.tld/platform-application/app/cache
it’s a root server with ubuntu and our admin says there is no encryption in use.
we use froxlor and apache.how can i solve this?
thanksDecember 23, 2014 at 12:55 pm #35099Hi
can please somebody help?
we cannot go on without help.
greetsDecember 23, 2014 at 12:56 pm #35100December 24, 2014 at 8:21 am #35101Hello, behrang
This is what exactly this check does:
12$ getconf NAME_MAX ~/tmp255Please, check this value on your environment. If you are completely sure that this check is passed then you can suppress this check here.
December 24, 2014 at 12:10 pm #35102hi Yevhen
getconf NAME_MAX /var/customers/tmp/kks/ would be 255
the user of the given path is kks
and in phpinfo upload_tmp_dir is /var/customer/tmp/kks
so does oro check the right tmp dir path?December 24, 2014 at 1:35 pm #35103You should run this check for your app directory as your web server user. F.e.:
sudo -u www-data getconf NAME_MAX /opt/www/crm_dev/app
December 24, 2014 at 1:37 pm #35104sudo -u kks getconf NAME_MAX /var/customers/webs/kks/crm.gastrozentrale.de/platform-application/app/
255December 25, 2014 at 2:27 am #35105That’s odd. We’ll check this out – look’s like problem from our side. Thank you for reporting, we’ll try to fix it ASAP.
If configuration is correct you can safely disable this check – just comment these lines and try to do installation.
December 25, 2014 at 9:39 am #35106Hi
thx for the info.i come on next page: white/blank page.
error log says[Thu Dec 25 17:39:31.470996 2014] [fcgid:warn] [pid 23392] [client 89.204.130.118:39046] mod_fcgid: stderr: #0 /var/customers/webs/kks/crm.gastrozentrale.de/platform-application/vendor/oro/platform/src/Oro/Bundle/EntityExtendBundle/OroEntityExtendBundle.php(78): Oro\\Bundle\\EntityExtendBundle\\OroEntityExtendBundle->getPhp(), referer: http://crm.gastrozentrale.de/install.php
[Thu Dec 25 17:39:31.470998 2014] [fcgid:warn] [pid 23392] [client 89.204.130.118:39046] mod_fcgid: stderr: #1 /var/customers/webs/kks/crm.gastrozentrale.de/platform-application/vendor/oro/platform/src/Oro/Bundle/EntityExtendBundle/OroEntityExtendBundle.php(66): Oro\\Bundle\\EntityExtendBundle\\OroEntityExtendBundle->ensureCacheInitialized(), referer: http://crm.gastrozentrale.de/install.php
[Thu Dec 25 17:39:31.471000 2014] [fcgid:warn] [pid 23392] [client 89.204.130.118:39046] mod_fcgid: stderr: #2 /var/customers/webs/kks/crm.gastrozentrale.de/platform-application/vendor/oro/platform/src/Oro/Bundle/EntityExtendBundle/OroEntityExtendBundle.php(46): Oro\\Bundle\\EntityExtendBundle\\OroEntityExtendBundle->ensureInitialized(), referer: http://crm.gastrozentrale.de/install.php
[Thu Dec 25 17:39:31.471002 2014] [fcgid:warn] [pid 23392] [client 89.204.130.118:39046] mod_fcgid: stderr: #3 /var/customers/webs/kks/crm.ga in /var/customers/webs/kks/crm.gastrozentrale.de/platform-application/vendor/oro/platform/src/Oro/Bundle/EntityExtendBundle/OroEntityExtendBundle.php on line 97, referer: http://crm.gastrozentrale.de/install.php
[Thu Dec 25 17:39:34.350992 2014] [fcgid:warn] [pid 23392] [client 89.204.130.118:35387] mod_fcgid: stderr: PHP Fatal error: Uncaught exception ‘RuntimeException’ with message ‘The php executable could not be found, add it to your PATH environment variable and try again’ in /var/customers/webs/kks/crm.gastrozentrale.de/platform-application/vendor/oro/platform/src/Oro/Bundle/EntityExtendBundle/OroEntityExtendBundle.php:97, referer: http://crm.gastrozentrale.de/install.php
[Thu Dec 25 17:39:34.351002 2014] [fcgid:warn] [pid 23392] [client 89.204.130.118:35387] mod_fcgid: stderr: Stack trace:, referer: http://crm.gastrozentrale.de/install.php
[Thu Dec 25 17:39:34.351004 2014] [fcgid:warn] [pid 23392] [client 89.204.130.118:35387] mod_fcgid: stderr: #0 /var/customers/webs/kks/crm.gastrozentrale.de/platform-application/vendor/oro/platform/src/Oro/Bundle/EntityExtendBundle/OroEntityExtendBundle.php(78): Oro\\Bundle\\EntityExtendBundle\\OroEntityExtendBundle->getPhp(), referer: http://crm.gastrozentrale.de/install.php
[Thu Dec 25 17:39:34.351006 2014] [fcgid:warn] [pid 23392] [client 89.204.130.118:35387] mod_fcgid: stderr: #1 /var/customers/webs/kks/crm.gastrozentrale.de/platform-application/vendor/oro/platform/src/Oro/Bundle/EntityExtendBundle/OroEntityExtendBundle.php(66): Oro\\Bundle\\EntityExtendBundle\\OroEntityExtendBundle->ensureCacheInitialized(), referer: http://crm.gastrozentrale.de/install.php
[Thu Dec 25 17:39:34.351008 2014] [fcgid:warn] [pid 23392] [client 89.204.130.118:35387] mod_fcgid: stderr: #2 /var/customers/webs/kks/crm.gastrozentrale.de/platform-application/vendor/oro/platform/src/Oro/Bundle/EntityExtendBundle/OroEntityExtendBundle.php(46): Oro\\Bundle\\EntityExtendBundle\\OroEntityExtendBundle->ensureInitialized(), referer: http://crm.gastrozentrale.de/install.php
[Thu Dec 25 17:39:34.351014 2014] [fcgid:warn] [pid 23392] [client 89.204.130.118:35387] mod_fcgid: stderr: #3 /var/customers/webs/kks/crm.ga in /var/customers/webs/kks/crm.gastrozentrale.de/platform-application/vendor/oro/platform/src/Oro/Bundle/EntityExtendBundle/OroEntityExtendBundle.php on line 97, referer: http://crm.gastrozentrale.de/install.phpDecember 25, 2014 at 9:53 am #35107Look’s like application can’t find your php CLI command. Please, check these environment varibles – ORO_PHP_PATH, PHP_BINARY, PHP_PATH, PHP_PEAR_PHP_BIN – and specify one of them if there are any.
Also, please, ensure that your cache and logs directories have corerct permissions to write data there.December 29, 2014 at 4:44 pm #35108Hi
do i have to set all 4 variables or is one enough.
and can i set them with SetEnv in /web/.htaccess ?
greetsDecember 29, 2014 at 4:55 pm #35109if i understand right i need to put it in my virtual host conf
since htaccess doesnt work for installerDecember 30, 2014 at 3:26 am #35110> do i have to set all 4 variables or is one enough
One should be enoght.> if i understand right i need to put it in my virtual host conf
Yes. You can check it using phpinfo() function. - AuthorReplies
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