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This topic contains 1 reply, has 2 voices, and was last updated by  Alexandr Smaga 2 years, 9 months ago.

  • Creator
    Topic
  • #7514
    yannb40
    yannb40
    Participant

    I tried to install packages from the package manager and from the command line and it takes forever. I also changed te memory limit and max exec time to 4 GB ram and infinite time. The process just loop forever in both cases.

    After that, I tried to install the package using composer. So I added zendesk to the composer and updated. The package is installed in system information.

    I cannot select the zendesk in integration.

    After, i installed the demo data just to see if I was missing some databases entries because of the method used to install the package.

    Here are the screenshot of what it looks like now.

    http://www.myrsolution.com/images/crm/integration1.png
    http://www.myrsolution.com/images/crm/integration2.png
    http://www.myrsolution.com/images/crm/integration3.png

    As you can see, there is no integration available when I want to create a new one. When I installed the demo data, the magento integration is created, but I cannot select it in the options when creating a new one.

    I tried using OroCRM 1.3 and oro 1.4.

    My questions:

    1. Why the package manager or package installer in CLI is looping forever?

    2. What would be the step to install a package using the composer.

    3. Is there something i’m missing to integrate Zendesk with OroCRM?

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  • #7552

    Alexandr Smaga
    Participant

    Hello @yannb40 !

    We are aware of issue that composer update goes forever. Fortunately composer partially fix its troubles with execution time and memory consumption !
    So first of all I would like to ask you to update composer to the latest version using composer self-update. We have very good performance improvement after these fixes(update took > 200s and now around 20s).

    Package installation is a complex process, so just to install it from composer is not enough. I think that it’s required to run app/console oro:platform:update --force --timout=600 in order to prepare DB tables and other stuff.

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