OroCRM only importing 300 Customers from Magento Installation

Hello everyone,

i connected OroCRM with a magento-store following this instruction:
http://oroinc.com/orocrm/blog/product-updates/integrate-magento-orocrm

– The orocrm extension for magento is installed and working
– The connection between orocm and magento was successfully established.

Unfortunately it imports only 300 customers and i don’t know why.
Does anybody have a clue what the reason could be?

Thx for your help in advance.

Topic

[Artem LiubeznyiSpectator]

Hi Peter,

What was your start date for the import? (Sync start date in the integration settings.)

[Peter BeckerParticipant]

Hi,

start-date is 1.jan 2007.

At that day the magento-store did not exist. The first order is from 2010.

[Peter BeckerParticipant]

Something else which is a bit strange:

I did install the newest version (1.2.1) of OroCRM here:
http://www.magentocommerce.com/magento-connect/orocrm-bridge.html

but the config.xml inside app/code/Oro/Api/etc/ tells me, its still 1.2.0 ?

[RodolfoParticipant]

Try to catch some information from log files.

If you’re running in production mode:

tail -f app/logs/prod.log

if you’re running in dev mode:

tail -f app/logs/dev.log

[Peter BeckerParticipant]

ok, now i removed all import-entites except customers and orders.

Now it imports:

796 of 6333 customers
2804 of 76000 orders

@Rodolfo: This is the output from the prod.d

http://www.petiz.de/prod__orocrm.log

If you have any idea what i could do, i would appreciate it.

[RodolfoParticipant]

Hi Peter,

We can see some different errors in your log. Check the description right after each line:

"batch.ERROR: Encountered an error executing the step: "

[message] Authorization Required
[request] <?xml version="1.0" encoding="UTF-8"?>
<SOAP-ENV:Envelope xmlns:SOAP-ENV="http://schemas.xmlsoap.org/soap/envelope/" xmlns:ns1="urn:Magento" xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:SOAP-ENC="http://schemas.xmlsoap.org/soap/encoding/" SOAP-ENV:encodingStyle="http://schemas.xmlsoap.org/soap/encoding/"><SOAP-ENV:Body><ns1:login><username xsi:type="xsd:string">test_connection</username><apiKey xsi:type="xsd:string">XXXXXXXX</apiKey></ns1:login></SOAP-ENV:Body></SOAP-ENV:Envelope>

[response]
[code] 401


[2015-07-13 12:11:01] batch.ERROR: Encountered an error executing the step:
[message] SOAP-ERROR: Parsing Schema: can't import schema from 'http://schemas.xmlsoap.org/soap/encoding/'
[request] <?xml version="1.0" encoding="UTF-8"?>
<SOAP-ENV:Envelope xmlns:SOAP-ENV="http://schemas.xmlsoap.org/soap/envelope/" xmlns:ns1="urn:Magento" xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:SOAP-ENC="http://schemas.xmlsoap.org/soap/encoding/" SOAP-ENV:encodingStyle="http://schemas.xmlsoap.org/soap/encoding/"><SOAP-ENV:Body><ns1:oroQuoteList><sessionId xsi:type="xsd:string">1c7333429869cfa2fb982ce3ddabd910</sessionId><filters xsi:type="ns1:filters"><complex_filter SOAP-ENC:arrayType="ns1:complexFilter[2]" xsi:type="ns1:complexFilterArray"><item xsi:type="ns1:complexFilter"><key xsi:type="xsd:string">created_at</key><value xsi:type="ns1:associativeEntity"><key xsi:type="xsd:string">from</key><value xsi:type="xsd:string">2014-12-22 09:07:26</value></value></item><item xsi:type="ns1:complexFilter"><key xsi:type="xsd:string">created_at</key><value xsi:type="ns1:associativeEntity"><key xsi:type="xsd:string">to</key><value xsi:type="xsd:string">2014-12-29 09:07:26</value></value></item></complex_filter></filters><pager xsi:type="ns1:pager"><page xsi:type="xsd:string">6</page><pageSize xsi:type="xsd:string">100</pageSize></pager></ns1:oroQuoteList></SOAP-ENV:Body></SOAP-ENV:Envelope>

[response] <?xml version="1.0" encoding="UTF-8"?>
<SOAP-ENV:Envelope xmlns:SOAP-ENV="http://schemas.xmlsoap.org/soap/envelope/"><SOAP-ENV:Body><SOAP-ENV:Fault><faultcode>WSDL</faultcode><faultstring>SOAP-ERROR: Parsing Schema: can't import schema from 'http://schemas.xmlsoap.org/soap/encoding/'</faultstring></SOAP-ENV:Fault></SOAP-ENV:Body></SOAP-ENV:Envelope>

[code] 500

I’m not sure if it’s a problem in your oro-bridge extension or if you have a lot of corrupted data or missing fields from your Magento.

Maybe orocrm core team can help you better.

[Author]

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