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This topic contains 5 replies, has 3 voices, and was last updated by Mike Kudelya Mike Kudelya 1 year ago.

  • Creator
    Topic
  • #21648

    Anonymous

    Hi there,

    I’ve just setup a recent OroCRM v1.9.6 on a fresh box with nginx + php-fpm according to the installation manuals.

    I can access the dashboard after installation as expected, but the app keeps showing me the popup with the “Loading …” spinner on every first request. After performing a page reload with ctrl+r, however every page seems to render correctly. So basically only the first page view gets stuck with the “Loading …” popup, doesn’t matter which view or menu item I navigate to.

    I’ve already tried to dig around a little bit deeper, repeated the whole installation process, disabled, flushed and rebuild the cache several times, change from prod to dev environment, checked all logs including nginx, php-fpm, syslog as well as symfonys logs under app/logs/*.log as well the host. Also I did check the browser dev console for script errors, the network timeline to identify if there is any ajax request which takes unusal long time for the response. So far I couldn’t determine any obvious reason why this behaviour occurs…

    The underlying server is pretty ok, ssds, 16gb memory (a decent amount of memory reserved for php’s opcache), db runs solely on a external mariadb cluster, etc., so I guess there is no hardware bottleneck here 😉

    vhost config:

    php-fpm config:

    05-opcache.ini

    versions:

    Does anybody may have a hint what could cause this weird bug?

    Thanks in advance
    Dominic

Viewing 5 replies - 1 through 5 (of 5 total)
  • Author
    Replies
  • #21653
    Mike Kudelya
    Mike Kudelya
    Oro Core

    Hi,

    For example, when you click on Sales -> Leads, do you have any response in ajax call? What is it ?

    #21716

    Anonymous

    Hi Mike,

    when I do click on Customer –> Accounts for example i’ll get:

    After hitting Ctrl+R i’ll get:

    So yes, it seems there are always a plenty of ajax calls missing in the first request. After reloading the page again it works. Kinda strange.

    Thanks in advance
    Dominic

    #21744
    Mike Kudelya
    Mike Kudelya
    Oro Core

    Hi,

    It’s hard to say what happens with your site. Can i look at yours oro site? My email is mkudelia@magecore.com

    #22178

    zarbakhshmilad
    Participant

    hi,
    I have this mistake whit my OROCRM too.
    how can i solve it??

    #22183
    Mike Kudelya
    Mike Kudelya
    Oro Core

    Hi,

    On your screenshot you clicked on ‘Customer –> Accounts’, executed ‘account’ ajax request. Can you show me, what it returned at response? It will be something like this:

    Do you have opportunity to fully disable opcache (in your case comment “zend_extension=opcache.so” line and all opcache settings) ? Do you try other variants, for example apache + mod_php ? The main way is disable things step by step and understand where is the problem.

    My environment is following:

    + mod_php

Viewing 5 replies - 1 through 5 (of 5 total)

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