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Forums › Forums › OroCRM › OroCRM – How do I? Questions › Notification Rules for email

This topic contains 3 replies, has 3 voices, and was last updated by  Artem Liubeznyi 7 years, 11 months ago.

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  • October 25, 2014 at 12:26 am #28233

    emailready
    Participant

    I can’t seem to find how to setup notification rules to send out emails automatically. I have contact request form setup in Magento contacts and that works, however I need to know when someone has submitted a request. I would typically want to send them an autoresponse email as well.

    Can anyone help me on how this can be done please?

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  • October 31, 2014 at 7:41 am #28234

    emailready
    Participant

    can anyone help please?

    May 19, 2016 at 3:18 pm #28235

    chrispoel
    Participant

    I second this – anyone care to share?

    May 20, 2016 at 10:08 am #28236

    Artem Liubeznyi
    Spectator

    Hi Chris,

    You can set up a notification rule that will be triggered when a new Contact Request record is created in OroCRM. Please check our User Guide for details.

    There is no way to set up an automatic response to submitted forms from the UI, however, it should be possible to do with some customization. We also plan to expand our workflow capabilities to cover this use case in the near future.

    Hope this helps.

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