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This topic contains 4 replies, has 3 voices, and was last updated by  David Gitman 3 years, 5 months ago.

  • Creator
    Topic
  • #4600

    David Gitman
    Participant

    Hi,

    The default “Account Life Time Value” report is showing “No records found”. However I have plenty f customer accounts with sales.

Viewing 4 replies - 1 through 4 (of 4 total)
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    Replies
  • #4603

    Alexandr Smaga
    Participant

    Hi!

    This report shows data for account life time value, this calculated as a sum of close revenue values from all related to account opportunities in “won” status.

    So this means if you do not have any account with linked “won opportunity” you will not see any records there.

    Hope explanation is clear :)

    #4604

    David Gitman
    Participant

    Hi Alexandr,

    Are order imported from Magento (status = complete) consider a “won opportunityā€¯?

    #4614
    Dima Soroka
    Dima Soroka
    Oro Core

    Hi David

    This is not covered yet, you will need to create a custom report for this using our report management tool. We are working in the direction that will allow to combine report data from multiple channels.

    #4615

    David Gitman
    Participant

    Thanks for the update, Dima.

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