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Forums Forums OroCRM OroCRM – Installation/Technical Issues or Problems Many orders are not importing from Magento

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  • Creator
    Topic
  • #27317

    bobgiblett
    Participant

    Versions: Oro Platform 1.9.6 and OroCRM 1.9.6. Magento 1.19.1

    My developer installed this on a 1&1 server yesterday – OroCRM is one of the pre-installed applications they offer – and installed the Latest version of the Bridge in our shop.

    After running overnight, it has only synch’d 4 orders out of 224 and 4 customers were not synch’d out of 539. We have also repeated this using OroCRM hosted on Google Cloud and received similar results.

    I’d appreciate any suggestions that would help our Magento developer and feedback if the OroCRM/Magento is stable.

    Thanks

Viewing 4 replies - 1 through 4 (of 4 total)
  • Author
    Replies
  • #27318

    bobgiblett
    Participant

    More info:

    Post processing job “mage_order_import_post_process_customers_and_info_2016_09_01_00_31_01_57c7d935b19ab7_77548352” failed. Job id “672”. Errors: Catchable Fatal Error: Argument 1 passed to OroCRM\Bundle\MagentoBundle\Entity\Customer::setGroup() must be an instance of OroCRM\Bundle\MagentoBundle\Entity\CustomerGroup, null given, called in /opt/bitnami/apps/orocrm/htdocs/vendor/oro/crm/src/OroCRM/Bundle/MagentoBundle/ImportExport/Strategy/GuestCustomerStrategy.php on line 99 and defined in /opt/bitnami/apps/orocrm/htdocs/vendor/oro/crm/src/OroCRM/Bundle/MagentoBundle/Entity/Customer.php on line 611

    #27319

    bobgiblett
    Participant

    “This script is running with a memory_limit of 2048M. Please visit https://wiki.bitnami.com/Applications/Bitnami_OroCRM to learn more about how to change this setting.”
    => our developer did this but the result was still:

    Jobs / Job “oro:magento:initial:sync”
    Command oro:magento:initial:sync –integration-id=1 –skip-dictionary -v
    State Failed
    Created At Sep 1, 2016, 2:29 AM
    Output
    [0;33mThis script is running with a memory_limit of 2048M. Please visit https://wiki.bitnami.com/Applications/Bitnami_OroCRM to learn more about how to change this setting.
    [0mRun initial sync for “Magento connection Integration” integration.
    Syncing connector customer_initial starting 2016-07-27 14:38:18 interval 7 days
    Start processing “customer_initial” connector
    Looking for batch
    found 11 entities
    Loading Customer by id: 645
    Loading Customer by id: 646
    Loading Customer by id: 647
    Loading Customer by id: 648
    Loading Customer by id: 649
    Loading Customer by id: 650
    Loading Customer by id: 651
    Loading Customer by id: 652
    Loading Customer by id: 653
    Loading Customer by id: 654
    Loading Customer by id: 655
    Stats: read [11], processed [11], updated [11], added [0], deleted [0], invalid entities: [0]
    Some entities were skipped due to warnings:
    Error in row #1. Not found entity “State”
    Error in row #2. Not found entity “State”
    Error in row #4. Not found entity “State”
    Error in row #5. Not found entity “State”
    Error in row #6. Not found entity “State”
    Error in row #11. Not found entity “State”
    Syncing connector cart_initial starting 2016-07-27 14:38:18 interval 7 days
    Start processing “cart_initial” connector
    Looking for batch
    found 64 entities
    Loading Cart by id: 1874
    Loading Cart by id: 1907
    Loading Cart by id: 1947
    Loading Cart by id: 1956
    Loading Cart by id: 2204
    Loading Cart by id: 2208
    Loading Cart by id: 2234
    Loading Cart by id: 2293
    Loading Cart by id: 2310
    Loading Cart by id: 2343
    Loading Cart by id: 2345
    Loading Cart by id: 2348
    Loading Cart by id: 2387
    Loading Cart by id: 2401
    Loading Cart by id: 2406
    Loading Cart by id: 2420
    Loading Cart by id: 2441
    Loading Cart by id: 2452
    Loading Cart by id: 2457
    Loading Cart by id: 2464
    Loading Cart by id: 2476
    Loading Cart by id: 2478
    Loading Cart by id: 2481
    Loading Cart by id: 2485
    Loading Cart by id: 2488
    Loading Cart by id: 2518
    Loading Cart by id: 2523
    Loading Cart by id: 2542
    Loading Cart by id: 2552
    Loading Cart by id: 2580
    Loading Cart by id: 2589
    Loading Cart by id: 2595
    Loading Cart by id: 2605
    Loading Cart by id: 2626
    Loading Cart by id: 2633
    Loading Cart by id: 2636
    Loading Cart by id: 2647
    Loading Cart by id: 2660
    Loading Cart by id: 2665
    Loading Cart by id: 2669
    Loading Cart by id: 2685
    Loading Cart by id: 2689
    Loading Cart by id: 2691
    Loading Cart by id: 2712
    Loading Cart by id: 2727
    Loading Cart by id: 2738
    Loading Cart by id: 2763
    Loading Cart by id: 2764
    Loading Cart by id: 3184
    Loading Cart by id: 3187
    Loading Cart by id: 3195
    Loading Cart by id: 3196
    Loading Cart by id: 3197
    Loading Cart by id: 3198
    Loading Cart by id: 3201
    Loading Cart by id: 3202
    Loading Cart by id: 3203
    Loading Cart by id: 3204
    Loading Cart by id: 3205
    Loading Cart by id: 3206
    Loading Cart by id: 3207
    Loading Cart by id: 3208
    Loading Cart by id: 3213
    Loading Cart by id: 3221
    Stats: read [64], processed [58], updated [58], added [0], deleted [0], invalid entities: [6]
    Some entities were skipped due to warnings:
    Error in row #5. Not found entity “State”
    Error in row #5. Not found entity “State”
    Error in row #6. Not found entity “State”
    Error in row #6. Not found entity “State”
    Error in row #9. Not found entity “State”
    Error in row #9. Not found entity “State”
    Error in row #10. Not found entity “State”
    Error in row #10. Not found entity “State”
    Error in row #11. Not found entity “State”
    Error in row #11. Not found entity “State”
    Error in row #12. Not found entity “State”
    Error in row #12. Not found entity “State”
    Error in row #13. Not found entity “State”
    Error in row #13. Not found entity “State”
    Error in row #15. Not found entity “State”
    Error in row #15. Not found entity “State”
    Error in row #20. Not found entity “State”
    Error in row #20. Not found entity “State”
    Error in row #22. Not found entity “State”
    Error in row #22. Not found entity “State”
    Error in row #23. Not found entity “State”
    Error in row #23. Not found entity “State”
    Error in row #25. Not found entity “State”
    Error in row #25. Not found entity “State”
    Error in row #26. Not found entity “State”
    Error in row #26. Not found entity “State”
    Error in row #27. Not found entity “State”
    Error in row #27. Not found entity “State”
    Error in row #29. Not found entity “State”
    Error in row #29. Not found entity “State”
    Error in row #30. Not found entity “State”
    Error in row #30. Not found entity “State”
    Error in row #31. Not found entity “State”
    Error in row #31. Not found entity “State”
    Error in row #36. Not found entity “State”
    Error in row #36. Not found entity “State”
    Error in row #38. Not found entity “State”
    Error in row #38. Not found entity “State”
    Error in row #42. Not found entity “State”
    Error in row #42. Not found entity “State”
    Error in row #49. Not found entity “State”
    Error in row #49. Not found entity “Magento Customer”
    Error in row #49. Not found entity “State”
    Error in row #50. Not found entity “State”
    Error in row #50. Not found entity “State”
    Error in row #52. Not found entity “State”
    Error in row #52. Not found entity “State”
    Error in row #53. Not found entity “State”
    Error in row #53. Not found entity “State”
    Error in row #54. Not found entity “State”
    Error in row #54. Not found entity “State”
    Error in row #55. Not found entity “State”
    Error in row #55. Not found entity “Magento Customer”
    Error in row #55. Not found entity “State”
    Error in row #63. Not found entity “State”
    Error in row #63. Not found entity “State”
    Syncing connector order_initial starting 2016-08-24 14:38:18 interval 7 days
    Start processing “order_initial” connector
    Looking for batch
    found 6 entities
    Loading Order by id: 319
    Loading Order by id: 320
    Loading Order by id: 321
    Loading Order by id: 322
    Loading Order by id: 323
    Loading Order by id: 324
    Stats: read [6], processed [1], updated [1], added [0], deleted [0], invalid entities: [0]
    Errors were occurred:
    Post processing job “mage_order_import_post_process_customers_and_info_2016_09_01_02_29_24_57c7f4f4261a34_34736061” failed. Job id “686”. Errors: Catchable Fatal Error: Argument 1 passed to OroCRM\Bundle\MagentoBundle\Entity\Customer::setGroup() must be an instance of OroCRM\Bundle\MagentoBundle\Entity\CustomerGroup, null given, called in /opt/bitnami/apps/orocrm/htdocs/vendor/oro/crm/src/OroCRM/Bundle/MagentoBundle/ImportExport/Strategy/GuestCustomerStrategy.php on line 99 and defined in /opt/bitnami/apps/orocrm/htdocs/vendor/oro/crm/src/OroCRM/Bundle/MagentoBundle/Entity/Customer.php on line 611
    Daemon status: Running

    Daemon PID: 34806

    #27320

    Hi,

    It was known issue and fixed in 1.9.8 release. You can upgrade instance to latest 1.9 version. To upgrade instance you have to stop all background processes (cron, jms job, etc), run composer update command from application root directory to get latest code. Remove application caches (app/cache/*) and run upgrade process with command app/console oro:platform:update --env prod --force

    #37678

    aveevacool
    Participant

    @Roman I have installed BITNAMI OroCRM in windows, how can i run app/console oro:platform:update –env prod –force

Viewing 4 replies - 1 through 4 (of 4 total)

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