Magento connector setup process error

Hi there,

Have installed everything ok.
When I go to add a magento connector and enter the wsdl url I get a somewhat vague error message:
“Error occurred during check request, please try later!”

I have created the soap account correctly in Magento, and tried 2 variations for urls, eg
http://www.domain.com/api/soap/?wsdl, http://www.domain.com/api/?wsdl.
Have tried the ‘WS-I Compliance’ button as well.

When I go to the WSDL URL in a browser I get the correct response.

When I check the server log on the destination Magento box, OroCRM is not even hitting that URL. So the request to the URL isn’t even being made.

Is there something else I need to check?
Is there an application error log I can enable to debug why the WSDL request is not being made?

Thanks

Topic

[Dima SorokaKeymaster]

Hi

Please check your prod/dev log files (app/logs/). OroCRM is using v2 SOAP API (api/v2_soap?wsdl=1), please check if it is accessible from your server.

[huppyParticipant]

Thanks Dima.

I tried that other soap URL in the connector config. (I can access it successfully via browser) I checked crm-application/app/logs and there are no log files there.
I also ensured that the logs folder is writeable.

I received the same error.

What can I try next?

[Alexandr SmagaParticipant]

Hello!

It’s strange because there should be log files. And “check connection” error as also should be there with CRITICAL priority level.
Error message could says something like this

[2014-09-03 19:18:33] app.CRITICAL: MageCheck error: 0: SOAP-ERROR: Parsing WSDL: Couldn’t load from ‘http://magento.domain’ : failed to load external entity “http://magento.domain”

Also if you have http auth on your magento host, please do not forget to pass credentials to URL.
Example

http://LOGIN:PASSWORD@magento.domain/api/v2_soap?wsdl=1

1 2 3

http://LOGIN:PASSWORD@magento.domain/api/v2_soap?wsdl=1

[Tawfek DaghistaniParticipant]

@huppy

did you have orocrm bridge installed ?

for me this bridge get my integration to work

[luka1111Participant]

Hi, I’ve the same issue like huppy,
Everything seems well configured in both Oro and Magento. I can ping hosts and open Magento WSDL in soapUI/IE but when clicking on Test Connection I receive a generic error:

“Error occurred during check request, please try later!”

and there is nothing logged in app/logs/prod.log.

Actually I’ve latest OroCRM Bridge downloaded from Magento connect (1.4.4 installed and magento 1.9.1

[Alexandr SmagaParticipant]

Hello @luka1111 ! Could you please take a look to this comment? Hope it help!

[luka1111Participant]

Hi Alexandr,
unfortunately I was not able to solve the issue.

I’ve both Magento and OroCRM on the localhost. If I set a wrong url in OroCRM channel integration configuration I receive quickly an error and I can see it also in the LOG File but if I set the correct WSDL endpoint configuration, the systems hangs and nothing is logged in the LOG. only after a couple of minutes I receive the general error that I’ve indicated above probably related to TimeOut errors.
What could be my issue?

Many thanks for your help,

[luka1111Participant]

In addition invoking Magento WSDL endpoint with SoapUI I’m able to receive response so this proof that Magento and SOAP endpoints are correct and up&running but I feel that there is something wrong in OroCRM Bridge.

[luka1111Participant]

Sorry again :)… This error (500) logged in access.log of Apache server can help?

127.0.0.1 – – [15/Dec/2014:12:38:06 +0100] “GET /magento/index.php/api/v2_soap/?wsdl=1 HTTP/1.1” 200 261737
127.0.0.1 – – [15/Dec/2014:12:38:04 +0100] “POST /crm-application/web/magento/check?id=1 HTTP/1.1” 500 –

[Author]

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