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Forums › Forums › OroCRM › OroCRM – How do I? Questions › Lost region data on Magento orders

This topic contains 2 replies, has 2 voices, and was last updated by  hirokazu_n 9 years, 6 months ago.

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  • September 29, 2014 at 8:14 am #28206

    hirokazu_n
    Participant

    Hi,
    I have integrated Magento 1.7.0.2 with OroCRM 1.3.2, and successfully all orders were imported.
    Today I found some orders that were imported today did not have billing and shipping region data.
    (Country, city and address are successfully imported.)

    Is it bug? or something wrong in my Magento or OroCRM?

    Thanks,

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  • September 29, 2014 at 2:36 pm #28207

    Alexandr Smaga
    Participant

    Hello!

    Are you running clean magento installation or have some customization around regions ?
    Could you please check are regions lost exist in oro’s database (table orocrm_magento_region) ?

    September 29, 2014 at 4:39 pm #28208

    hirokazu_n
    Participant

    Hi,

    I checked my database and found orocrm_magento_region table did not have data on name column.
    Is it the reason of lost region?

    Also I found directory_country_region_name table didn’t have any data for some locales.
    Should I fix Magento data first?

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