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Open-Source CRM software Forums OroCRM OroCRM – Feature Requests Logging a call, related contacts not at related account

This topic contains 2 replies, has 3 voices, and was last updated by  Rembert 1 year, 9 months ago.

  • Creator
    Topic
  • #3299
    PBS Creative
    PBS Creative
    Participant

    When logging a call I select the Account that the call is Related to.
    On the next line I’m asked for a Related contact, but I can select from anyone on the system. I would expect this to only bring back contacts listed at the select account.

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  • Author
    Replies
  • #5566

    job
    Participant

    I think this is a matter of implementation, because a contact can belong to multiple accounts. A person for example can be the IT person for company A en company B at the same time.

    #9687

    Rembert
    Participant

    second that. I makes no sense to display ALL contacts when call is logged from account entry. Wether the person one is calling simultaniously is also member of another company is irrelevant at this moment.

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