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This topic contains 3 replies, has 3 voices, and was last updated by  zhelei8 2 months, 3 weeks ago.

  • Creator
    Topic
  • #37729

    webmaster4
    Participant

    Hello,

    On a fresh 2.3 Orocrm install.

    I download the export template.
    I upload the very same template, I see the green message saying I will receive an email but:
    – I do not receive an email (emails work)
    – Nothing is imported.

    This is run from the admin account.
    Where can I find debug information?

    Thanks for your help

Viewing 3 replies - 1 through 3 (of 3 total)
  • Author
    Replies
  • #37731
    dnahrebecki
    dnahrebecki
    Oro Core

    Hello @webmaster4,

    make sure that consumer is running. More information you can find here: https://www.orocrm.com/documentation/2.3/book/installation#activating-background-tasks

    Regards,
    Daniel Nahrebecki

    #37736

    webmaster4
    Participant

    That was it.
    Thank you so much.

    #37826

    zhelei8
    Participant

    Hello dnahrebecki

    I also encountered the same problem, as long as there is no import or export results. I was through the browser installed orocrm2.3, I did not understand the technology “Activating Background Tasks” What does it mean.

    Need help, thank you very much

Viewing 3 replies - 1 through 3 (of 3 total)

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