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Forums Forums OroCRM OroCRM – Installation/Technical Issues or Problems Could not establish IMAP connection

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  • #26947

    ianfp
    Participant

    I’m using OroCRM version 1.9.0-RC2 because I want to confirm that this bug has been fixed.

    But I cannot confirm it because when I try to add a system mailbox using IMAP, I get an error: “Could not establish IMAP connection”.

    I have tried the same settings with Thunderbird and I can successfully connect to the IMAP server, so I know the settings are correct. I had no such trouble with OroCRM 1.8.2.

    I’ve looked at the Apache error logs and app/log/dev.log, but there is no helpful information in either place. Any ideas of what the problem might be? How can I gather information that might be useful in diagnosing the problem?

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  • #26948

    ianfp
    Participant

    I just solved my own problem. My firewall was blocking outbound connections on the IMAP port (993).

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