I realised that Monetary Value and Lifetime sales are not taking in consideration the refunds.
This means that a customer that bought for $1000 and returned for $800 is considered valuable for $1000 instead of $200 ($1000 – $800)
Do you have any hint to helping me finding out which files/bundles take care of these calculations?
Thanks a lot!
You must be logged in to reply to this topic.