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Open-Source CRM software Forums OroCRM Channels (Connect to Magento)

This topic contains 6 replies, has 5 voices, and was last updated by Artem Liubeznyi Artem Liubeznyi 1 year, 9 months ago.

Viewing 6 replies - 1 through 6 (of 6 total)
  • Author
    Replies
  • #7927

    Rodolfo
    Participant

    Try add: /channel in your url
    Double check if your user has permissions.

    #7975
    Artem Liubeznyi
    Artem Liubeznyi
    Oro Core

    Hi behrang,

    Please check if your user has sufficient permissions to manage channels. To do so, go to System → User management → Roles, open the role your user has and check the permissions in the Channel line—in order to manage channels you should have Organization or System for every action. (If you are not sure about the roles you have, check them on My User page available from the dropdown menu in the top right corner of the screen.)

    #9434

    huppy
    Participant

    I am having the same issue.

    I checked user roles, but there is no ‘Channel’ line there at all.

    Tried going to /channel in URL, but get a 404.

    What do we need to install or resolve to be able to add channels?

    #9577

    arobidoux22
    Participant

    I am also experiencing this issue. There is no Channel line in the user roles section, and going to /channel in the url led me to a 404.

    #9649

    huppy
    Participant

    So, turns out that the Installation instructions are not clear.

    The install details the installation of oro-platform.
    What you need to do is install oro-crm (which includes oro-platform plus other bundles).

    Once we did this, the extra functionality was there. Perhaps the installation instructions need to be improved.

    #10315
    Artem Liubeznyi
    Artem Liubeznyi
    Oro Core

    Please check our updated user guide on Channel management.

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