Adding Locale field to Account/Contact and Lead entities

Adding a preferred locale field to Account/Contact and Lead entities.

The locale field could be used by default for email template, email campaign or any other communications with partners

Topic

[Artem LiubeznyiSpectator]

Hi Abdessamad,

Can you please explain in greater detail how this preferred locale field or setting is supposed to work in your opinion?

Will this be a kind of “preferred language” setting? (E.g. an English or Spanish for American accounts or Dutch/French for Belgian ones)

[RachidParticipant]

Hi Artem,

Sorry, I was not clear about the proposal.

For example I am logged in with the locale “en_GB”, and I want to send an email to my client, lead or contact located in France, naturally he prefer to receive my emails in french “fr_FR”.

Currently, when sending an email, orocrm choose the template according to my locale “en_GB”.

I think orocrm could try to choose the model depending on the recipient’s locale in this case “fr_FR”.
Otherwise orocrm could choose the default template “en_GB” with an information message “No template found according to preferred locale of the recipient”.

[Artem LiubeznyiSpectator]

Hi Abdessamad,

Thank you very much for the explanation, I now understand how you want this to work and will add this feature to our roadmap.

Thank you for the suggestion!

[RachidParticipant]

Thank you Artem!

That’s really nice.

[Author]

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