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B2B eCommerce

Best-in-Class Customer Experience with OroCRM + Magento

June 1, 2015 | msarandi

Last week, OroCRM and Magento hosted a business webinar demonstrating our recently improved out-of-the-box integration. The webinar featured a demo showcasing the value and ROI Magento merchants gain by using OroCRM, including leveraging a complete 360° view of the customers to improve customer experience and drive sales. For those who were unable to join us, here is a brief review of the case studies we discussed:

  • Australian retailer Spares Box integrated OroCRM to bring all sales and communication channels into a single place and flexibly segment customer data to personalize and consolidate interactions.
  • Chicago-based agency Overture Promotions integrated Oro’s highly scalable, robust and customizable CRM to support future growth of their their e-commerce division Blue Soda Promo.  Overture benefited from the ability to create simple workflows, see marketing campaign results across all digital channels, and track customers easily.
  • Australian retailer Forty Winks integrated OroCRM’s unified platform to view customer data from multiple franchise channels in a single customer view and personalize automated marketing campaigns using customer behavior.

If you missed our live webinar, you can still view the slides below and download them online from slideshare.

Contact one of our Solution Consultants today for a live demo!

 

 

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